Prof. Dr. Patrick Merten

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Position: Dekan des Fachbereichs Tourismus

Telefon: +49 (0) 221 931809-846

Fax: +49 (0) 221 931809-61

E-Mail: p.merten@cbs.de

Introduction to Tourism
Tour Operations
Aviation Management
New Technologies in Tourism
Tourism Project Management
Tourism Research Seminar
Innovation Management
Cloud Management

Nation Branding, Fokus auf:

  • South Africa

eTourism, Fokus auf:

  • Augmented Reality
  • Big Data
  • Social Media
  • Cloud Management

Aviation Management, Fokus auf:

  • Future Passenger Process
  • Technological Change

Scenario Management Workshops

PhD
University of Fribourg, Schweiz

Master in Information Management
University of Fribourg, Schweiz

Dozent an verschiedenen Universitäten und Business Schools (seit 2009):

  • University of Fribourg, Schweiz
  • intl. institute of management in technology (iimt)
  • Angell Business School (Intl. Campus University of Brighton)
  • IBA Studienort Freiburg
  • European Management School (EMS), Mainz
  • Aachen Business School (ABS)
  • Cologne Business School (CBS)
Seit 2009 Geschäftsführer bei KM individual GmbH
2009 – 2012 Geschäftsführer bei Merten Verwaltung UG (hb)
und
Partner bei Merten Events UG (hb) & Co. KG

Auswahl der Veröffentlichungen:

Merten, P. (2010): Scenarios for the Passenger Process. Alert-Verlag, Berlin, ISBN 978-3-941136-06-9

Merten, P.; Steinert, M.; Teufel, S. (2010): Mobile Business in Air Travel: Results from an Explorative Workshop. In: Journal of Information Technology & Tourism (JITT), Cognizant Comm. Corp., Vol. 11.

Merten, P. (2009): The Future of Air Travel: Scenarios for the future evolution of the passenger process induced by technological innovations. Series on Management in Technology, iimt University Press. ISBN 978-3-905814-10-1

Merten, P. (2009): The Future of the Passenger Process. In: Conrady, R.; Bucks, M. (eds.): Trends and Ussues in Global Tourism 2009. ITB Libary. Berlin, Heidelberg, Springer, p. 95-112, ISBN 978-3-540-92198-1

Merten, P. (2008): The Transformation of the Distribution Process in the Airline Industry empowered by Information and Communication Technology. In: Van Slyke, Craig: Information communication technologies: concepts, me-thodologies, tools and applications. Information Science Reference, Hershey, New York, IGI Global, p.254-283, ISBN 978-1-59904-949-6 (hardcover), ISBN 978-1-59904-950-2 (e-book).

Merten, P.; Püntener, I. (2008): The Amadeus Case. In: Egger, R.; Buhalis, D. (eds.): eTourism Case Studies – Management and Marketing Issues in eTourism, Elsevier Science & Technology Books, ISBN: 978-0750686679

Merten, P. (2008): Innovations in the Passenger Process: Introduction of a research framework and first empirical results. Paper presented at the EURAM 2008 Internatio-nal Conference, 13.-17.May 2008, Ljubljana and Bled (Slovenia).

Merten, P.; Teufel, S. (2008): Technological Innovations in the Airline Industry: A hypotheses generating explorati-ve study. In: O’Connor, P.; Höpken, W.; Gretzel, U. (eds): Information and Communication Technologies in Tourism 2008 – Proceedings of the 15th International ENTER Conference in Innsbruck, Austria, 2008. Wien, New York, Springer, p.348-358, ISBN: 978-3-211-77279-9. Con-ference: 15th International ENTER Conference, 23.-25.January 2008, Innsbruck (Austria).

Merten, P. (2007): The Transformation of the Distribution Process in the Airline Industry empowered by Information and Communication Technology. In: Pease, W.; Rowe, M.; Cooper, M. (eds.): Information and Communication Technologies in support of the Tourism Industry, pages 75-111, Hershey, London, Melbourne, Singapore, Idea Group Publishing, ISBN 978-1599041599.

Teufel, S.; Merten, P.; Steinert, M. (2007): A Mobile Computing and Commerce Framework. In Taniar, D. (ed.) (2007): Encyclopaedia of Mobile Computing and Com-merce, pages 466-471, Hershey, London, Melbourne, Singapore, Idea Group Publishing, ISBN 978-1-59904-002-8 (hardcover), ISBN 978-1-59904-003-5 (ebook).

Merten, P.; Teufel, S. (2006): Mobility in Airlines. In: Horster, P.: DACH Mobility 2006 – Bestandsaufnahme, Konzepte, Anwendungen, Perspektiven, pages 53-64, syssec, ISBN 3-00-019635-8. Conference: DACH Mobility Conference, 17.-18.October 2006, Ottobrunn (Germany).

Merten, P., Hofmann, N.; Teufel, S. (2006): Ein Pre-Test Modell zur Kundenakzeptanz von RFID im Detailhandel. In: Horster, P.: DACH Mobility 2006 – Bestandsaufnahme, Konzepte, Anwendungen, Perspektiven, pages 223-239, syssec, ISBN 3-00-019635-8. Conference: DACH Mobility Conference, 17.-18.October 2006, Ottobrunn (Germany).

Merten P.; Teufel, S. (2006): Coopetition in an electronic multi-channel environment – the airline industry case, In: Energizing European Management, Proceedings to EU-RAM 6th annual conference 2006. Conference: EURAM 6th annual conference, Energizing European Manage-ment, 16.-20.May, 2006, Oslo (Norway).

Steinert M., Merten P. S., Teufel S. (2006): Expert workshop – Mobile Business Outlook 2008-2010, Results from an Expert Workshop conducted via the real time strategic change (RTSC) method. In Khosrow-Pour, M. (ed.) (2006): Emerging Trends and Challenges in Information Technology Management: Pro-ceedings of the Information Resources Management Association International Conference 2006, Hershey, London, Melbourne, Singapore, Idea Group Publishing, ISBN 1-59904-020-4 and 1-59904-019-0. Conference: Information Resources Management Association Interna-tional Conference, 21.-24.May 2006, Washington (USA).

Teufel S., Merten P. S., Steinert M. (2006): A Personal Digital Life Assistant (PDLA). In: “Living the Digital World”, Proceedings ITU Telecom World 2006, Hong Kong, (China) available online at www.itu.int/WORLD2006 as of 13.12.2006. Conference: ITU Telecom World, 04.-08.December 2006, Hong Kong, (China).

(a complete list of all publications is available on request)

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